FAQ´S

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Do you offer parking service? Does it have additional cost?
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We do offer complementary parking service for all our visitors.
Does the hotel have laundry?
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No, there are no laundry services.
Does the hotel have hot water?
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All of our suites feature hot and cold water.
Does the hotel have high speed internet access in the rooms and in the areas?
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Yes, the speed is between 12 and 15 mbps.
Does the hotel have air conditioner?
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Yes, all the rooms have air conditioner.
Is the area safe to explore by myself?
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The Todos Santos and Pescadero area is completely safe, should you like to go hiking, we will be glad to offer a guided tour.
Does the hotel accept children?
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No, all of our guests must be 18 years old or above.
Is the hotel all inclusive?
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No, we are an experience inclusive hotel and we offer complimentary experiences per day.
Is there a meal plan?
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Breakfast is included within the rate.
Does the hotel have beach access?
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We are not an oceanfront hotel, however, we offer beach set ups so you can enjoy the beach.
Is the transportation included in the rate?
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No, the transportation is an additional service not included in the room's rate.
What are the costs for transportation services?
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Our airport transportation service has a cost of $188 USD tax inclusive per single trip.
Does the hotel have TV's?
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No. We invite our guests to enjoy nature and have meaningful connections with each other.
Does the hotel have room service?
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We do offer room service at the restaurant's service hours from 7:00 am to 9:30 pm.
Does the hotel have morning coffee service?
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No.
Are there any rooms that can accommodate more than 2 people?
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Yes, our Garden Suites with two queen beds can accommodate up to three people with an extra charge of $150 USD per night plus tax and fees.
Do you offer car rental services?
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No.
Do you have boards in the hotel that we can rent to surf? If so, what is the cost?
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We do not have surf boards to rent.
Do you offer aquatic activities?
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Yes, we offer activities such as surf, beach set up and, of course our Catamaran Sea of Cortez Experience.
Does the hotel have bikes that we can borrow to explore the area?
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We do offer a guided Bike Ride Experience. There are no bikes to borrow.
Does the hotel have a gym?
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Yes, we have a functional gym.
Is the hotel pet friendly?
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Yes.
Do you accept cash?
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Yes.
I want to do private Experiences, is that possible?
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Yes, please ask us for more information and prices.
Does the restaurant have vegan/vegetarian/kosher/gluten free options?
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Yes, we have vegan, vegetarian, pescatarian and gluten free options.
Do I have to book a table at the restaurant in advance if I'm a guest at the hotel?
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No, if you are a guest, you have priority over external visits.
Do I need to prebook complimentary experiences?
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Yes, we recommend to do so. This is to make sure we create the perfect itinerary to enjoy your experience at the fullest.
Does it have additional cost?
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No, there are no laundry services.
Does it have additional cost?
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No, there are no laundry services.
Does the hotel have laundry?
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No, there are no laundry services.
Does the hotel have hot water?
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No, there are no laundry services.
Does the hotel have high speed internet access in the rooms and in the areas?
arrow
No, there are no laundry services.
Does the hotel have air conditioner?
arrow
No, there are no laundry services.
Is the hotel all inclusive?
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No, there are no laundry services.
Is there a meal plan?
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No, there are no laundry services.
Does the hotel have TV's?
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No, there are no laundry services.
Does the hotel have a meeting room?
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No, there are no laundry services.
Does the hotel have room service?
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No, there are no laundry services.
Does the hotel have morning coffee service?
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No, there are no laundry services.
Does it have additional cost?
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No, there are no laundry services.
Does it have additional cost?
arrow
No, there are no laundry services.
Does the hotel have laundry?
arrow
No, there are no laundry services.
Does the hotel have hot water?
arrow
No, there are no laundry services.
Does the hotel have high speed internet access in the rooms and in the areas?
arrow
No, there are no laundry services.
Does the hotel have air conditioner?
arrow
No, there are no laundry services.
Is the hotel all inclusive?
arrow
No, there are no laundry services.
Is there a meal plan?
arrow
No, there are no laundry services.
Does the hotel have TV's?
arrow
No, there are no laundry services.
Does the hotel have a meeting room?
arrow
No, there are no laundry services.
Does the hotel have room service?
arrow
No, there are no laundry services.
Does the hotel have morning coffee service?
arrow
No, there are no laundry services.

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